This Privacy Policy explains how Irena Y. Ghen, MSN, APRN-BC, doing business as Integrative Medical Consulting, Inc. ("IMC," "we," "our," or "the practice"), handles information collected through this website. We take a deliberately minimal approach: we collect only what we need to respond to you and provide care, we do not use advertising or tracking pixels to profile visitors, and we do not sell or share your information for third-party advertising. Your health information is treated with particular care and is governed by our separate Notice of Privacy Practices under HIPAA.
On this page
- The short version
- Information we collect
- Health information & HIPAA
- How we use information
- How we protect it
- Cookies & analytics
- Third-party services
- Email & communications
- We don't sell your information
- Your choices & rights
- Children's privacy
- Links to other sites
- Changes to this policy
- How to contact us
01The short version
We collect only what you give us, we don't track you across the web, and we never sell your information. This website is not used for behavioral advertising, and we do not knowingly run advertising or social-media tracking pixels that share your activity with third parties. Sensitive health information is exchanged only through secure, HIPAA-compliant channels — never through this public website or regular email. The rest of this page explains the details.
02Information we collect
Depending on how you interact with us, we may collect:
- Information you give us directly — such as your name, email address, and phone number when you use the contact page, request a resource, or reach out to book a discovery call.
- Enrollment information — if you become a patient, the health history, intake, and consent information you provide through our secure forms.
- Automatically collected information — basic technical data your browser sends when you visit, such as your device type, browser, and general usage patterns (see Cookies & Analytics below).
You are never required to provide medically sensitive information through this public website, and we ask that you do not.
03Health information & HIPAA
Protected health information (PHI) — your medical history, lab results, and anything tied to your care — is governed by our separate Notice of Privacy Practices, which describes your rights under the Health Insurance Portability and Accountability Act (HIPAA) and is provided to you at enrollment and available on request. PHI is collected, stored, and exchanged only through secure, encrypted, HIPAA-compliant systems. This public website does not knowingly collect PHI, and lab results and medical records are never exchanged by standard email.
04How we use your information
We use the information we collect to:
- Respond to your inquiries and schedule consultations;
- Provide, coordinate, and follow up on your care once you are a patient;
- Send you resources or updates you have requested;
- Operate, maintain, and improve this website;
- Meet our legal, regulatory, and professional obligations.
We do not use your information for purposes unrelated to those above without your consent.
05How we protect it
We use reasonable administrative, technical, and physical safeguards to protect the information we hold, and we exchange all sensitive health information through encrypted, HIPAA-compliant platforms. No method of transmission or storage is ever completely secure, so while we work hard to protect your information, we cannot guarantee absolute security. This is also why we ask you never to send medical records or other sensitive details by regular email.
06Cookies & tracking technologies
We aim to keep tracking on this website to the minimum required for it to function. Certain strictly necessary cookies may be used to operate the site and keep it secure. We do not knowingly use advertising pixels, social-media tracking pixels, cross-site trackers, or session-replay tools to profile you or to share your browsing activity with third parties for advertising.
Any basic, aggregate usage measurement we may use is intended to be non-identifying and is used only to understand general site performance. You can control or disable cookies through your browser settings; some site features may not work as intended if cookies are turned off. If you believe a tracker is present on this site that shouldn't be, please contact us — we want to know.
07Third-party services
We rely on a small number of trusted third-party providers strictly to operate the practice — for example, our website host, secure form and scheduling tools, payment processors, our email service for messages you have asked to receive, and the HIPAA-compliant platform used for secure medical-document exchange. These providers process information only to perform those functions on our behalf, not for their own advertising. Where they handle protected health information, we put the required agreements (such as Business Associate Agreements) in place. We are not responsible for the independent privacy practices of any third party beyond our arrangements with them.
08Email & communications
If you contact us by email or through the website, we will use your contact details to reply and to communicate with you about your inquiry or care. If you receive resources or updates from us and no longer wish to, you may opt out at any time using the unsubscribe option in those messages or by contacting us directly. Please remember that standard email is not secure — never send protected health information by email.
09We do not sell or share your information for advertising
We do not sell, rent, or trade your personal information or your health information to anyone, and we do not share it with advertising platforms or data brokers. We do not use your information — or your activity on this site — for targeted or cross-site advertising. We disclose information only as needed to provide and operate our services (for example, to our website host or secure form provider), to comply with the law, or with your explicit authorization.
10Your choices & rights
You may request to review, correct, or delete the personal information we hold about you, and you may opt out of non-essential communications at any time. Rights regarding your protected health information — including the right to access, request restrictions, and revoke consent in writing — are described in our Notice of Privacy Practices. To exercise any of these, contact us using the details below.
11Children's privacy
This website and practice are intended for adults. We do not knowingly collect personal information from children under 18 through this website. If you believe a child has provided us information, please contact us and we will take appropriate steps to remove it.
12Links to other websites
This website may link to other sites — for example, educational resources or our own social media channels. We are not responsible for the privacy practices or content of those external sites, and we encourage you to review their privacy policies before providing any information.
13Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted here, and the "last updated" date above will reflect the most recent revision. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.
14How to contact us
Questions about this Privacy Policy, or requests regarding your information, can be directed to:
Integrative Medical Consulting, Inc.
Irena Y. Ghen, MSN, APRN-BC
Phone: 772-240-4693
Web: irenaghen.com